Frequently Asked Questions
Q&A
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QHow long does it take to receive a reply after we send you an inquiry?Expand

A During working hours, we will generally respond within 2 hours after receiving an inquiry.
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QAre you a direct manufacturer or a trading company?Expand

A We have our own factory and our own international trade department, producing and selling ourselves.
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QWhat products can you offer?Expand

A We mainly produce torque wrenches, ratchet wrenches, sockets and accessories, tool sets, and more
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QWhat application areas do your products mainly cover?Expand

A Our products cover almost all application fields in equipment manufacturing and machinery manufacturing, including trains and railways, automobiles and trucks, construction machinery, mining machinery, aerospace, agricultural machinery, shipbuilding, petroleum machinery, construction, power accessories, electromechanical, hardware, and other tools.
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QWhat is your company's production capacity?Expand

A Annual production exceeds 1 million high-precision torque wrenches, over 3.69 million ratchet wrenches, and more than 720,000 sets of tool sets
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QHow many employees does your company have, and how many technical personnel do you have?Expand

A The company currently employs more than 450 people, including dozens of professional R&D technicians.
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QHow does your company ensure product quality?Expand

A First, we conduct corresponding inspections after each process is completed. For the final product, we conduct comprehensive inspections according to customer requirements and international standards.
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QWhat are the payment methods?Expand

A When quoting, we will confirm the transaction method with you: FOB, CIF, CNF, or other methods. For mass production, we usually pay a 30% advance payment first, and only pay the balance after seeing the bill of lading. Most of our payment methods are T/T, and of course, L/C is also accepted.
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QHow do you deliver goods to customers?Expand

A Usually, we ship by sea, with the port being Shanghai Port or Ningbo Port.
















English 


Sales Hotline:15336875788
hgzz8@tool-set.net
0086-571-82419728
Address: Lihe South Road, Yiqiao Town, Xiaoshan District, Hangzhou City, Zhejiang Province